Users & Contacts

Historical Perspective

IXP Manager's database schema has been in use in production at INEX since the mid-2000's. Since then, how users are represented in web-based applications has evolved and we have some work to do on IXP Manager in this regard.

IXP Manager of pre-April 2013 had separate contacts and users which was quite confusing. LONAP sponsored a rework of this and now all users are contacts with login privileges. The interface still allows listing of these separately but all links for adding / editing / deleting will do the right thing.

As IXP Manager v4 evolves, we would like to make a number of changes:

  • reconsider the need for users and contacts - can these be collapsed to one table, be split again or stay as is;
  • remove usernames and have users log in with email addresses;
  • allow a user to be associated with more than one customer;
  • look at OAuth2 with links to PeeringDB as well as allowing people to log in / link OAuth supported social media accounts;
  • rework the standard CUSTUSER and CUSTADMIN privileges into (perhaps) a read-only and a read-write model;
  • add 2fa.

Types of Users

See the entity definitions here.

There are four types of user:

  • AUTH_PUBLIC - a visitor who has not logged into IXP Manager (priv == 0).
  • AUTH_CUSTUSER - a standard customer user with portal access (priv == 1).
  • AUTH_CUSTADMIN - a customer administrative user. The only purpose of this account is to allow customers to create, edit and remove their own users. No other access is available through a CUSTADMIN login (priv == 2).
  • AUTH_SUPERUSER - IXP staff only. FULL ACCESS TO ALL CUSTOMERS AND FUNCTIONS. This is only for your IXP staff! (priv == 3)

Additional Historical Perspective: the use of AUTH_CUSTADMIN was modeled on RIPE's equivalent model at the time. RIPE have since abandoned this model and it is our intention to do likewise.

Logging in as Another User

Administrative users (AUTH_SUPERUSER) can switch to other users to see what they see via the user list or the customer overview page.

The purpose of this is for both development and for support staff to replicate issues as reported by users.

Password Hashing

Prior to IXP Manager v4.5, we supported both plaintext and bcrypt password hashing. There was a historical justification at INEX for support plaintext (this may still be documented here). However, IXP Manager is meant to represent the best practices for managing IXP's. As such, plaintext support was removed in v4.5.

As of v4.5, all passwords are stored as bcrypt with a cost >=10.